Returns & Exchanges
At Royal Equestrian, we are committed to providing the highest quality gear for both horse and rider. If your purchase does not meet your expectations, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unused items in their original packaging with all tags attached, ensuring that leather goods and riding apparel are free from dust or hair.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your parcel before dropping it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned equipment, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing